Freezing Water Line Emergency Information
1/22/2026
With the cold on it's way, don't forget to take steps NOW to prevent frozen pipes. It's time to make sure your house and pipes are warm and cozy no matter the temperature outside.
Check out the handy tips below for what to do now (before cold weather), as well as what to do during very cold snaps or if your pipes freeze.
Handy Tips to Avoid Frozen Pipes This Winter
Frozen pipes can leave you without water, and if they break, are
expensive to repair. Prevent frozen pipes by taking steps now!
Before Cold Weather:
*Drain and turn off all outdoor water lines.
*Fix drafty windows and doors.
*Seal at pipe openings to stop cold air.
*Know how to shut off your water.
*Wrap your pipes in insulation, especially in cold, drafty places.
*Install heat tape, or check existing heat tape to make sure it is functional and in good shape.
During Severe Cold:
*Keep the thermostat above 55F.
*Allow inside faucets to trickle. This makes it more difficult for water to freeze.
*Open kitchen and bathroom cabinets to give plumbing access to warm air.
*Check your heat tape.
If Your Pipes Do Freeze:
*Shut off water into the home immediately.
*Keep the faucet open.
*Apply heat with hair dryer.
*Do not leave space heaters unattended or use open flames.
*Need help? Call a licensed plumber.
*Once pipes are thawed, slowly turn water back on and check for cracks or leaks.
Please be patient with us during these winter conditions.
WATER EMERGENCY CALL CITY HALL LEAVE A VOICEMAIL.
Side note...Contractors on Ed Haymes Rd. working around our water main this morning caused the water outage.